Discover how to apply online at PEP Stores for Cashier, Sales Assistant and Store Assistant positions. Learn about job duties, requirements, skills needed and how to prepare for your application.
In South Africa’s retail landscape, few brands have the kind of community presence, customer loyalty and everyday impact that PEP has. With more than 2,000 stores nationwide, PEP remains one of the country’s most accessible employers—particularly for young people and entry-level job seekers eager to start building a stable career.
Every year, thousands of South Africans search for reliable opportunities that offer meaningful work, skill development and room for growth. For many, PEP represents more than a retail job—it is a stepping stone to long-term employment and a chance to learn in a supportive, people-focused environment.
If you are looking for an opportunity as a Cashier, Sales Assistant or Store Assistant, applying online at PEP may be one of the most important career steps you take.
This expanded guide explains everything you need to know about these roles, the skills needed, job expectations, and how to prepare for a successful application.
Why PEP Remains a Top Employer in South Africa
PEP has built a strong reputation not only because of its affordability and wide customer base, but also because of its internal culture. Their values centre around respect, community, inclusion, teamwork and service. For job seekers, this means working in an environment where:
- New employees receive training
- Teamwork is encouraged
- Growth opportunities are real and reachable
- Hard work is recognised
- Customer service is a priority
- Each team member plays a meaningful role
PEP’s commitment to developing retail talent ensures that even those with limited experience have a real chance to learn, grow, and advance.
Understanding the Job Opportunities Available at PEP
1. Cashier Position
The Cashier role is one of the most important positions in any PEP store. It requires friendliness, accuracy, patience and great customer service.
Main Responsibilities
- Processing customer purchases quickly and accurately
- Managing cash, card, and digital payments
- Assisting customers with inquiries about pricing or promotions
- Maintaining a clean and organised checkout area
- Ensuring correct scanning of items
- Providing a positive customer service experience
- Reporting discrepancies or issues to management
Skills and Qualities Needed
- Good communication
- Attention to detail
- Honesty and reliability
- Ability to work under pressure
- Basic math and calculation skills
- Customer-focused attitude
Because cash handling is involved, integrity and responsibility are essential.
2. Sales Assistant Position
A Sales Assistant is often the person customers speak to first inside the store. The role combines customer service, merchandising and general store support.
Useful Links:
Main Responsibilities
- Assisting customers in finding products
- Replenishing stock on shelves
- Displaying items attractively
- Ensuring promotions are correctly displayed
- Helping customers choose sizes or product options
- Maintaining store cleanliness
- Communicating well with team members
- Supporting cashier duties when needed
Skills and Qualities Needed
- Friendly and engaging personality
- Strong communication
- Problem-solving when customers need support
- Ability to work in a fast-paced retail environment
- Reliable time management
- Confidence and willingness to learn
This role is well-suited for individuals with a passion for customer interaction and teamwork.
3. Store Assistant Position
The Store Assistant role ensures the store operates smoothly. It includes logistics, stock control, general assistance and operational tasks.
Main Responsibilities
- Unpacking deliveries
- Organising the stockroom
- Assisting with stock counts
- Ensuring shelves remain full and neat
- Supporting sales and cashier staff
- Handling basic administrative duties
- Ensuring the store environment stays safe and clean
Skills and Qualities Needed
- Physical ability for lifting or unpacking
- Strong teamwork
- Organisational skills
- Time management
- Willingness to handle various tasks
- Dependability and dedication
This role is ideal for individuals who enjoy practical, hands-on work.
Minimum Requirements for PEP Entry-Level Roles
Although requirements may differ slightly across stores, the following are common expectations:
- South African citizen
- Completed Grade 10, Grade 11 or Grade 12 (depending on store needs)
- Ability to speak English or local languages used in the area
- Good communication skills
- Customer-focused attitude
- Willingness to work retail hours
- A clean criminal record
- A friendly, approachable personality
Previous retail experience is an advantage but not a strict requirement.
Why Many Young People Choose Retail as a Career Starting Point
PEP’s work environment allows people to learn real skills that remain valuable for years, including:
- Customer service
- Teamwork
- Stock management
- Sales
- Communication
- Problem-solving
- Cash handling
- Time management
These skills help build confidence, professionalism and readiness for the broader job market.
What PEP Looks for in Applicants
PEP values people who are:
- Energised
- Reliable
- Passionate about service
- Willing to grow
- Friendly and people-oriented
- Able to adapt quickly
- Honest and dedicated
- Respectful and professional
The company prioritises character, attitude and willingness to learn.
How to Prepare Before Applying
1. Update Your CV
Include:
- Contact details
- Education
- Skills
- Short summary of who you are
- Any retail or volunteer experience
- APPLICATION PROCESS
2. Prepare a Short Motivation
Explain:
- Why you want to join PEP
- What you can contribute
- Why retail suits you
3. Ensure You Meet the Requirements
Check your documents:
- ID
- Highest school qualification
- Contactable references
4. Develop Basic Customer Service Understanding
This can be shown during interviews with confidence and clear communication.
What to Expect After Applying Online
PEP’s hiring process often includes:
- CV screening
- Telephonic or SMS communication
- In-store interviews
- Competency-based questions
- Customer service scenario activities
- Basic numeracy or till-related questions
- Possible training sessions
Successful applicants receive training before starting full duties.
How Working at PEP Supports Personal Growth
Employees often experience:
- Increased confidence
- Improved communication
- Stronger teamwork
- New friendships
- Better discipline
- Exposure to retail operations
- Opportunities for promotion
Many PEP managers started as store assistants or cashiers, showing that internal growth is encouraged.
Final Thoughts: Why These Roles Matter
Every PEP store plays an important role in serving people across South Africa, especially in communities where affordable products are essential. Working at PEP is not just a job—it is an opportunity to be part of something bigger, a team that makes everyday life easier for millions.
Whether you choose a Cashier, Sales Assistant or Store Assistant role, the experience you gain can shape your future in meaningful ways.