Bidvest Insurance has a learnership position available. As a learner, you will be exposed to two key disciplines, namely insurance and financial service provision. This advertisement for employment indicates that the learnership focuses on claims administration and customer service. As a learner, you will be introduced to how to handle insurance claims, communicate with customers, and perform general administration.
Applicants must have Matric and have computer literacy to apply for the vacancy notice. The vacancy notice also seeks that the candidate should have excellent communication skills and interpersonal skills. Applicants should have general administration and customer service experience for a vacancy notice.
According to the vacancy advertisement below, candidates are to apply via email. There is no deadline date to send the application and the monthly stipend is also not mentioned in the advertisement.
Bidvest Insurance Learnership 2026: Vacancy Overview
| Detail | Information |
|—|—|
| Company | Bidvest Insurance |
| Programme | Learnership Programme |
| Location | Durban, Kwa Zulu-Natal |
| Field | Insurance, Claims Administration |
| Minimum qualification | Matric |
| Computer Literacy | Computer literate |
| Experience | Basic general admin and customer services skills |
| How to apply | Email Your CV |
| Application email | [email protected] |
| Monthly stipend | Not specified |
| Closing date | Not specified |
What Is the Bidvest Insurance Learnership About?
This is the post that will collect the data that will help to determine the value added product claims appropriately. Furthermore, the successful applicant will meet with the clients and respond to their queries about the claims and the benefits given by the policy.
This is a vacant position that combines several customer service, claims and file duties. Therefore, the candidate will have a wide range of claims administration responsibilities as well as a variety of customer service activities. The candidate will also correspond with clients, companies and personnel about the claims.
If you are looking for a career in the financial services industry, this learnership will give you an idea of how insurance claims administration takes place.
Bidvest Insurance Learnership: Key Responsibilities
The responsibilities of the successful candidate will include:
### 1. Claims Administration
Claims administration activities consist of claim registration in the system, correct capture of claims, checking the information supplied and attaching the documentation to the claims administration system. For instance, the candidate will have to verify the policy status as well as bring the premium up to date.
### 2. Customer Service
The responsibilities of customer service are to deliver the best customer service to policyholders about claims, policy benefits, and other things. The candidate might be delivering customer services through email or over the phone. The individual should possess the communication skills to pass on necessary information to the customer.
### 3. Payments and Refunds
The position description listed above states the duties that are advertised i.e. payments to the client and suppliers and refunds to the client, dealer or finance house where applicable.
### 4. Query Resolution
Policyholder, supplier and internal stakeholder queries To deal with queries received from policyholders, suppliers and internal stakeholders. The query may require the candidate to update policy information or make changes where appropriate to expedite processing of the claim.
### 5. Treating Customers Fairly
The role that is being advertised has responsibilities that also include to treat customers fairly. The principles which support TCF will follow all financial service providers including insurance providers. These principles will ensure that the firm interacts honestly and openly with its customers.
The candidate will be required to manage the communication and information the customer receives and monitor TCF compliance within the company.
Bidvest Insurance Learnership: Requirements
As mentioned in the vacancy notice, the candidate must fulfil the following conditions:
– Must have Matric
– Must be computer literate
– Must have general administration experience
– Must have customer service experience
– Must have excellent communication skills
– Must have interpersonal skills
Therefore, the candidate has to make sure that his CV reflects that he/she is suited for the advertised job. There is no such condition that the candidate should belong to an age group in the vacancy notification. The required post-Matric qualification has not been mentioned.
Who Should Apply?
This vacancy is suitable if you are looking to gain experience in the insurance and financial services industry. The role requires experience in handling claims, customer service and general office administration. The applicant will have to be confident working with documents and data, and communicating with customers by telephone and email.
Employment Equity
The notice states that preference will be given to PDI Candidates in accordance with the Employment Equity targets. For more information regarding the Employment Equity targets, please contact the company.
How to Apply for Bidvest Insurance Learnership 2026
The vacancy notice asks all applicants to submit their applications via email. The email application address is below:
Application email: [email protected]
The email subject line should be: Application: Bidvest Insurance Learnership 2026
Before you apply, ensure that your CV includes the following:
1. An updated CV that contains your correct contact details
2. A record of your Matric qualification level
3. A detailed record of your general administration and customer service experience
4. A description of your computer skills and communication competencies
5. An email with your CV attached to the application
There is no online application process to apply for this vacancy advert. If you are unsure whether the vacancy is still live, you should contact the company prior to submitting your application and personal information.
Closing Date and Stipend
There is no deadline or stipend mentioned in the advertisement of the vacancy.
Verify if there is already a vacancy, and if there will be a stipend you will receive. Find out from the company how long the learnership/ training programme will last before you accept the offer.
According to the job advertisement, unsuccessful candidates can expect to hear from Bidvest Insurance no later than two weeks after submitting an application.
Bidvest Insurance Learnership 2026: FAQ
### Where is the learnership based?
The learnership is based in Durban, Kwa Zulu-Natal.
### What qualification is required?
Matric is required.
### Is computer literate compulsory?
Computer literacy is compulsory.
### Is previous work experience required?
•Experience in general administration and customer service.
### How much is the monthly stipend?
The number for monthly stipends is not included in the vacancy ad. Therefore, you are advised to verify the stipen amount with the company.
### When do applications close?
The applications time frame has not been specified. Please check that the vacancy still exists prior to making an application.
### How do I apply?
You can apply by email at [email protected]
Final Advice to Applicants
Any person interested in applying for the learnership has to prepare a CV with a Matric certificate or certificate of literacy, as well as information on computer skills, communication skills, and work experience. To make sure if there is a vacancy, and to find out about the stipend, period of the learnership and training, an applicant must confirm this before applying. Never pay to apply for a job.
